Human UX vs Agent UX
Urgency works on humans. Scarcity works on humans. Beautiful photography works on humans. You've spent years getting these things right — the above-the-fold her
Blog archive
Why Amazon Blocking Agent Crawlers Is the Most Telling Signal in Agentic Commerce
Amazon blocks agent crawlers. That's not a technical decision. It's a strategic one.
Agentic Readiness Checklist
When an AI agent visits your store, it doesn't see your homepage or your brand story. It reads product identifiers, schema markup, protocol manifests, and check
What an Agent \"Cares About\" When Buying
The next wave of buyers won't have feelings about your brand. They'll have decision criteria. AI agents are already making purchasing decisions in software, and
Why Most DTC Brands Are Invisible to Agents
91% of online stores are invisible to AI agents. The gap isn't traffic and it isn't brand. It's that the data isn't structured correctly.
B2A: Business to Agent — Who Is the Customer?
For 30 years, commerce ran on two categories. Both assumed the buyer was a human. That assumption just broke.
AI-Native PE Is Buying Plumbers. Here's What That Tells Me.
Private equity figured out where durable value lives before most founders did. Not software. Boring businesses with an AI layer on top.
The 5 Levels of Agentic Commerce
ChatGPT Instant Checkout launched on February 16. Within days, 800 million users had a direct checkout path through an AI agent. Glossier, SKIMS, Vuori — alread
Both Right: The Dalio/Diamandis Tension
I've started calling it the simultaneous truth.
C008 Ai Tools Junior Delegation
How are you supposed to learn AI when you barely have time to do your job?
Knowing when to leave a role you built
I spent 7 years building a company. Then I walked away.
Why I'm exploring franchises after 7 years as a startup COO
What if the best path to ownership isn't another startup?